Cashier

Position Type: Other Staff
Apply By: December 29, 2017
Posted: Tuesday, November 14
Organization Type: Co-op Retail
Organization: Takoma Park Silver Spring Co-op
Organization Location: Takoma Park, MD
Organization Website: TPSS Co-op
Contact Name: Irene Cox
Contact Email: [email protected]
Contact Phone: 301-891-2667

CASHIER

The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high quality produce and community resources, in a clean, friendly, co-operative grocery store... that you own!

Each staff member is asked to help create an environment which encourages respect, honesty and trusts amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental and food related issues.
 

PURPOSE: To provide prompt, friendly, helpful customer service and maintain the store in clean, fully-stocked, orderly condition.

REPORTS TO: The Front End Manager, Shift Coordinator/Manager on Duty

RESPONSIBILITIES:

  • Greet customers, smiling and making eye contact.
  • Become familiar with TPSS Co-op policies and products in order to answer customer questions.  Refer unresolved questions or problems to the appropriate staff.
  • Check out customer purchases quickly and accurately, using correct prices and departments.
  • Call for back-up as needed so that customers wait as little as possible to be checked out.
  • Bag customer purchases as needed and ask customers if they need assistance.  For those needing assistance, carry out groceries or call other staff if available.
  • Open and close out registers following established procedures.  Count cash drawer at start & end of shift.
  • Put stuffers in bags, inform customers of specials and upcoming store events.
  • Maintain front end in clean, orderly condition.
  • Answer and route phone calls, take and route messages as needed.
  • Alert Shift Coordinator to potential shoplifters, disorderly customers or other emergencies.
  • Inform appropriate individuals of pricing errors, PLU errors and unpriced items. 
  • Talking to shoppers about the benefits of membership as well as turning shoppers into TPSS members.
  • Other duties as assigned.  

QUALIFICATIONS:

  • Available to work mornings/evenings and weekends.
  • Ability to lift and carry items weighing up to 20 lbs.
  • Experience serving the public.
  • Accuracy, attention to detail.
  • Ability to handle multiple demands.
  • Ability to stay calm under pressure.
  • Ability to project an outgoing, friendly personality.
  • Ability to stand for long periods.
  • Regular, predictable attendance.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.

 

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