Front End Manager

Position Type: Management Team
Apply By: January 31, 2020
Posted: January 18, 2020 - 8:15 pm EST
Organization Type: Co-op Retail
Organization: Portland Food Co-op
Organization Location: Portland, Maine
Organization Website: Portland Food Co-op
Contact Name: Matt Thompson
Contact Email: [email protected]
Contact Phone: 207-805-1599

We are searching for a Front-End Manager. This position supervises all operations of the Front-End Department. They are responsible for the hiring, supervising, scheduling, training, and mentoring of all Front-End staff. This is a full-time "on the floor" position as the Front-End Manager is responsible for the overall customer experience and ensuring that all department staff feel supported in their roles and are providing exceptional customer service. This is also a closing position (you will be responsible for closing the store) so the hours are currently from 12:30 pm to 8:30 pm. This will switch to 1:30 pm to 9:30 pm in March, as we extend our open hours to 9pm. The Front-End Manager is free to decided which days of the week they work. There is ongoing flexibility with that, however, five closing shifts per week are required.

This is a fast-paced retail environment, requiring the ability to work well with others. Computer proficiency, strong leadership skills, and a dedication to exceptional customer service are necessary to excel in this position. Cashiering experience with a Point of Sale (POS) system and cash handling experience is also required. This position requires the ability to stand, move, lift, and bend for extended periods of time.

This is a full-time (40 hours per week) position. We offer competitive pay, Paid Time Off (three weeks per year for the first two years, and four weeks per year after), health insurance covered at 70% by the Co-op, an option for dental and vision insurance, a staff discount, flexible scheduling, and the chance to work with a great group of people who are dedicated to supporting our local foods economy.