General Manager

Position Type: General Manager
Apply By: November 5, 2018
Posted: October 5, 2018 - 2:27 pm EDT
Organization Type: Co-op Retail
Organization: Mariposa Food Co-op
Organization Location: Philadelphia
Organization Website: Mariposa Food Co-op
Contact Name: Human Resource
Contact Email: [email protected]
Contact Phone:


SALARY RANGE​: Please see the Job Description



BACKGROUND: Mariposa Food Co-op is a cooperatively-owned grocery store in West Philadelphia that is open to the public. Mariposa is dedicated to providing locally-sourced, ethically-sustained, high-quality and affordable food, produce and wellness products to our community. We are committed to being an advocate for diverse and democratically-run work places.

PURPOSE: The General Manager is responsible for the overall management of the cooperative and attaining the objectives as established by the Board of Delegates in accordance with the Co-op's ​Ends Policies.

AUTHORITY, DUTIES & RESPONSIBILITIES: The General Manager is hired by and reports directly to the Board of Delegates, which is elected by the members of the Cooperative. The general manager has the authority to hire, direct, structure, and evaluate all other staff.



● Experience managing a retail food store (as general manager, store manager, operations manager, or district manager)

● Bottom-line accountability for a business with minimum annual sales volume of $10 million

● Personal and professional values that align with cooperative principles

● Proven ability to develop and implement a vision

● Strategic planning experience

● Proven ability to lead and motivate others to gain cooperation

● Understanding of the components of financial statements: what purpose each serves, how they relate to one another, and how they are different

● Operating, capital, and cash budgeting experience

● Ability to manage own and others’ time

● Proven ability to develop systems

● Ability to present written information clearly

● Ability to present spoken information clearly

● Demonstrated ability to listen and react appropriately

● Demonstrated ability to give and receive feedback

● Proven ability in team building

● Experience with workplace democracy

● Demonstrated commitment to diversity, inclusion, and equity


● Experience in retail natural foods management

● Experience in retail food co-op management

● Experience selling in a highly competitive market

● Some understanding of the “local food” movement

● Demonstrated ability to interpret and explain financial statements in accessible terms

● Experience communicating with and reporting to a board of directors

● Experience with Policy Governance

● Experience with urban cooperatives

To give us a better understanding of your interest in this unique position, please answer each of the following questions in 200 words or less.

1. Why do you want to work at a co-op as opposed to a non-cooperative retail establishment?

2. Share your previous experience, if any, with cooperatives, collectives, co-management, and/or workplace democracy

3. What opportunities have you had working and collaborating in diverse, multicultural and inclusive settings? Please share how this impacts your work.

Applicants should submit a cover letter, résumé, and answers to the above questions to [email protected]. Applications without a cover letter will not be considered. Individuals from diverse backgrounds are encouraged to apply. Mariposa Food Co-op is an Equal Opportunity Employer.