Grocery Replenishment Buyer

Position Type: Other Staff
Apply By: March 23, 2020
Posted: February 26, 2020 - 1:42 pm EST
Organization Type: Co-op Retail
Organization: Seward Coop
Organization Location: Minneapolis
Organization Website: Seward Coop Website
Contact Name:
Contact Email:
Contact Phone:

Purpose: To provide excellent customer service, receive and stock product, and maintain a neat, clean, fully stocked grocery department. To order replenishment stock to meet department objectives for inventory turns and customer service.

Status: Full or Part- Time. Reports to Grocery Manager

Pay Level: IV (wage determined by union contract wage scale)

Responsibilities:

Customer Service
• Assist customers in a friendly and efficient manner.
• Guide customers to product locations and provide product information.
• Answer calls for grocery immediately, taking messages when necessary.
• Accurately and completely record and file special orders.
• Report customer suggestions and comments to appropriate management.
• Keep aisles clear and retail areas safe for customers.

Department Maintenance
• Clean the department areas regularly and other areas directed by Management
• Front and straighten shelves, including all displays and all sub-departments.
• Notify appropriate manager of product and supplier issues in a timely manner
• Responsible for the replacement and upkeep of sale signs, shelf tags, bin signs and other product signage as needed.

Receiving and Stocking
• Check in and sign for deliveries, follow receiving procedures.
• Fully stock all displays and shelves following established merchandising procedures.
• Rotate product to prevent losses due to expiration.
• Build displays as needed.
• Keep backroom clear, organized, and safe.

Ordering
• Place orders efficiently and on time, using established procedures.
Order to maintain appropriate inventory levels to maximize turns and minimize out-of-stocks.
• Ensure that customer special orders are ordered in a timely manner.
• Maintain complete and accurate order records.
• Communicate vendor or product changes to grocery Management, Buyer and Scanning
• Assist in new item slotting, category management, pricing, resets, and promotions.
• Other duties as assigned

• Participate in quarterly inventory counts.
• Train Grocery staff as requested
• Provide support and mentoring to Grocery staff
• Provide shift leadership in the absence of shift lead
• Attend department and storewide meetings.
• Follow the gift policy when receiving vendor samples.

Qualifications:

Essential
• Excellent customer service skills.
• Organization, accuracy, and attention to detail.
• Experience in retail purchasing and inventory management
• Experience in retail finance, including margins, pricing and shrink
• Experience in retail merchandising, including displays and presentation
• Ability to communicate clearly and effectively.
• Ability to handle multiple demands.

Functional
• English proficiency
• Ability to bend and stoop to grasp objects and climb ladders.
• Ability to stand, bend, stoop, reach, squat and walk for extended periods of time per shift
• Ability to bend and lift loads, not to exceed 60 pounds. Push and pull carts weighing up to 600 pounds.
• Handle environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
• Ability to freely access all areas of the store including offices, sales floor, back stock areas, and walk-in coolers and freezers.
• Ability to move or handle merchandise throughout the store generally weighing up to 50 pounds
• Reliable attendance

Preferred
• Multilingual is a plus
• Demonstrated ability to work with customers and co-workers from various cultural backgrounds