HR Manager

Position Type: Management Team
Apply By: December 25, 2019
Posted: December 17, 2019 - 11:46 am EST
Organization Type: Co-op Retail
Organization: Mariposa Food Co-op
Organization Location: Philadelphia
Organization Website: Mariposa Food Co-op
Contact Name: Ankita Chowdhury
Contact Email: [email protected]
Contact Phone:

Position Title         Human Resources Manager

Compensation      $45K-$53K DOE to start; 20% store discount; accrued Paid Time Off; eligible for health benefits after 90 days

Status                   Exempt

Hours                   Full Time, 40+ hours weekly, evenings & weekends as needed

Job Summary                    

The HR Manager is responsible for staff management and development at Mariposa. The HR Manager must ensure that Mariposa Food Co-op maintains compliance with federal, state and local labor laws, and with its internal policies and procedures regarding the employment of staff. Compliance related responsibilities include recruitment; hiring; onboarding; coordinating ADA dialogues and needs; investigating and managing claims of harassment and discrimination; health benefits administration and many non-routine personnel issues.

Key Responsibilities and Accountabilities

Department Operations

○       Develop, implement and evaluate Personnel department goals, objectives and processes.

○       Create, implement, and evaluate old and new HR policies and procedures for the Co-op in collaboration with the Personnel Committee

○       Compliance with labor laws and regulations

  • Ensure that payroll systems and job classifications are compliant with FLSA.
  •  Ensure that Mariposa’s recruiting, hiring, training, compensation, termination and termination practices are EEOC compliant and uphold Mariposa’s commitment to anti-oppression; speak to appropriate manager(s) should concerns arise.
  • Stay knowledgeable and up-to-date regarding federal, state, and local laws and possible legislative changes that are relevant to Mariposa’s business; communicate about this knowledge and any necessary changes in a responsible and timely manner.
  • Implement policies that support protections for employee rights and legal safety of the co-op as needed.
  • Use existing HRIS programs to best meet the co-op’s compliance needs.

○       Recruitment & hiring

  • Promote open positions on appropriate social media platforms, networks, websites and physical locations in order to yield an adequately large, diverse, and well-qualified applicant pool.
  • Develop and produce interview process, identify and uphold job specific priorities, phone screen applicants, review interview questions, and relevant assessments for openings, in collaboration with relevant manager(s).
  •  Ensure that hiring decisions are made in a manner that is focused on business’s needs and candidates’ qualifications; ensure that hiring processes and decisions are adequately documented.
  • Coordinate onboarding and orientation process for all new staff; ensure that all new staff complete new hire paperwork, and assimilate into Mariposa policies, workflow and overall culture.

○       Staff Survey - Take direct guidance from GM to develop and distribute annual Staff Survey, ensuring access and confidentiality for all employees. Ensure complete analysis, roadmap and communication of survey results to all staff in a timely manner.

○       Employee Benefits - Maintain, monitor, and improve Employee Benefits like medical, employee assistance, paid time off, worker’s compensation etc. Process Unemployment claims, COBRA, open enrollments etc.

○       Fostering Anti-Oppression and Workplace Democracy

  • Think creatively about how personnel practices can be adjusted to bolster the co-op’s commitment to anti-oppression, to address micro aggressions, interpersonal conflict, and structural power imbalances.
  • Ensure that all candidates for employment are aware of Mariposa’s dedication to anti-oppression and workplace democracy in which all staff voices are welcomed and valued.

Staff Management & Supervision

○       Contribute to the development of new staff orientations and annual training plans.

○       Ensure that all staff complete Anti-Oppression Training within the first 90 days of hire.

○       Use NCG, CGN, and other industry resources to identify useful cost-effective training opportunities for staff; coordinate the enrollment, attendance, and documentation of training events.

○       Track and facilitate performance evaluations for all employees at 90 days of hire and annually; ensure appropriate confidentiality and fairness for peer review processes.

○       Advise department managers on how to effectively synthesize and deliver feedback.

○       Think creatively about employees who show potential for leadership and growth and encourage them to grow within the Co-op.

Maintenance & Security

○       Establish and monitor annual Personnel budget within the overall Mariposa budget.

○       Create, maintain and update job descriptions as needed

○       Maintain compliant employee files

○        Ensure proper documentation of staff interactions, recognitions, performance improvement plans and corrective actions

○        Maintain documentation for Open Enrollment, renewals of contracts and other relevant reference documents

Customer Service

○       Support staff from all areas of the co-op in developing capacity to navigate interpersonal conflict in a productive and respectful manner.

○       Openly discuss and respond to topics such as structural racism, micro-aggressions, identity, queerness, (dis)ability, and economic difference within conversations about the business.         

○       Lead by example by resolving conflicts directly and respectfully in a timely manner.

○       Accept and offer feedback and suggestions openly; help others to do the same.

Communication & Collaboration

○       Communicate honestly and professionally in a manner that shows respect for all employees.

○       Collaborate with leadership from other departments.

○       Ensure that all staff are aware of internal opportunities for growth.

○       Act as the Chair of the Personnel Committee; guide the committee’s 18 month work plan; ensure that all members of the committee are adequately knowledgeable about personnel issues and practices; facilitate committee meetings to be inclusive of all members and productive; assign work to the committee to ensure continuous progress towards goals.

○       Maintain existing relationships and foster new ones with anti-oppression training resources such as AORTA.

○       Stay informed and engaged with how structural oppression impacts the Mariposa community.

○       Ensure that the co-op provides staff with multiple ways to educate themselves about anti-oppression and dismantling structural inequality.

○       Actively participate in leadership team meetings and all-staff meetings.


The ideal candidate for this position will have:

  • 5+ years’ experience in Human Resources and/or staff management and/or formal education in Human Resources. If experience is predominantly in staff management, this experience must include ample responsibility for hiring, onboarding, staff development, internal conflict management, terminations, overseeing performance evaluation, and upholding labor laws.
  • 5+ years’ work experience in the workplace with cultural, racial, and economic diversity.
  • 2+ years’ experience managing or supporting the management of employee insurance benefits, open enrollments and processing unemployment claims.
  • Experience managing claims of workplace harassment and/or discrimination.
  • Extensive experience and comfort with talking openly, constructively, and appropriately about race, gender, age, and other protected categories within the workplace.
  • Creativity and know-how regarding concrete actions and/or policy changes that can help to create and/or sustain a more inclusive and equitable workplace.
  • Creative ideas about how to increase engagement from staff regarding workplace decisions.
  • Ability to give and receive honest feedback in a constructive and respectful manner; ability to help others do the same.
  • Effective oral and written communication skills, public speaking skills; ability to explain complex ideas to groups of people, both with preparation and as needed without preparation.
  • Knowledge or experience with co-operative business models and workplace democracy.
  • A record of demonstrating excellent judgment and emotional intelligence in unusual interpersonal situations with multiple perspectives.
  • Values that strongly align with Mariposa’s commitment to being an anti-oppressive workplace and to increasing our community’s access to healthy and sustainably sourced food.
  • Fully proficient with Microsoft Word, Microsoft Excel, Google Drive, Gmail, internet research, and standard office technology.


Essential Physical Requirements

  • Standing, walking, climbing, bending, sitting, reaching
  •  Ability to climb stairs multiple times per work shift
  • Ability to engage in discussion for extended periods of time
  • Fine motor skills needed for frequent computer usage and handwritten tasks
  • Specific vision ability: close vision and ability to adjust focus

 Intertested candidates please share your cover letter and resume to the below mentioned email address.

Mariposa is proud to be an Equal Opportunity Employer! We strive to be a safer space for all people. Our staff and community are racially and culturally diverse and very LGBTQ+ friendly.

 This position description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job.

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