Human Resources Director

Position Type: Management Team
Apply By: February 25, 2018
Posted: February 13, 2018 - 11:31 am EST
Organization Type: Co-op Retail
Organization: Marquette Food Co-op
Organization Location: Marquette, MI
Organization Website: Marquette Food Co-op
Contact Name: Kelly Cantway
Contact Email: [email protected]
Contact Phone: 906-225-0671 x714

The Marquette Food Co-op is seeking someone to fill our Human Resources Director position.  We are located in Michigan's beautiful upper peninsula on the shores of Lake Superior.  Our store is a mid-sized Co-op with 9 million in sales annually and 85 employees. 

Purpose: The Human Resources Director advises management and employees on human resources issues, and manages all human resources functions.


Reports to: General Manager

Pay Scale:   6


Duties & Responsibilities:

  • All MFC Staff must adhere to the MFC Core Competencies (see MFC Core Competencies).
  • Exhibits excellent service for customers and staff at all times.
  • Works with the General Manager and Department Managers to identify problems and recommends solutions pertaining to personnel.
  • Is available to address staff concerns and to liaise between staff and General Manager when appropriate.
  • Prepares and maintains personnel policy manual.   Recommends and implements changes. Distributes to staff.
  • Oversees time keeping and HRIS software.  Creates reports as needed for department managers.
  • Processes payroll for all MFC staff according to procedures.
  • Keeps all employee information including contact information, benefits, wage changes, emergency contacts, checklists, trainings, etc. up to date in HRIS software.
  • Coordinates the organization’s recruitment and selection process, works with Managers to screen and interview candidates; conducts reference checking; extends job offers.
  • Conducts new employee orientation, supervisor, safety, and theft prevention trainings.
  • Administers and manages all benefit enrollments and changes.  Coordinates annual open enrollment.
  • Conducts exit interviews and completes all exit paperwork.
  • Provides support to managers to ensure timely, consistent, and fair performance evaluations.
  • Completes reports as required for benefits, wages, workers compensation, OSHA, etc.
  • Develops and revises job descriptions and performance evaluation forms.
  • Updates and maintains Safety manuals.
  • Coordinates safety training, and oversees maintenance of safety stations and first aid kits.
  • Orders general office supplies as needed.
  • Stays up to date on, and ensures compliance with, all relevant labor laws.
  • Oversees professional development opportunities.
  • Performs other tasks as assigned by General Manager.


Management Team Responsibilities:

  • Attends and participates in management team meetings and exchanges information between the General Manager, Operations Manager, and the management team to department staff.
  • Represents the team as one voice and honors decisions after they are made.
  • Attends storewide meetings as needed.
  • Demonstrates a willingness and ability to cooperate and communicate with co-workers, and/or outside contacts in a timely and appropriate manner.
  • Adheres to the Manager’s Code of Behavior.
  • Assists in other departments, if needed.
  • Contributes to MFC newsletter when requested.



  • Excellent customer service and communication skills.
  • Ability to project friendly, outgoing personality.
  • An energetic, positive and charismatic personality is required.
  • Experience in personnel administration.
  • Familiarity with state and federal labor laws.
  • Demonstrated objectivity, neutrality, calmness under pressure.
  • Ability to plan, develop, and implement comprehensive and efficient systems.
  • Available to work a minimum of 40 hours.
  • Experience with hiring, training, evaluating, and directing staff.
  • Ability to read and interpret financial statements, and work within a budget.
  • Experience supervising and managing staff in a food service or retail setting preferred.
  • Ability to motivate self and staff.
  • Demonstrated ability to meet goals and follow through on commitments.
  • Excellent sense of organization, attention to detail, and able to handle multiple demands.
  • Familiarity with Microsoft Word, Excel.
  • Ability to work a flexible schedule to meet the needs of the business; some early mornings, evenings, holiday and weekend shifts required.
  • Familiarity with natural and organic foods, common allergens, and specialty diets preferred.
  • Familiarity with Cooperative Principles preferred.
  • Basic understanding of retail concepts and retail industry.
  • Communication skills; good listener; gives clear instructions.
  • Regular, predictable attendance.


Physical Requirements:

  • Ability to work in a fast paced environment.
  • Ability to sit or stand for long periods, up to 8 hours and climb stairs.
  • Ability to adapt to changes in temperature due to frequently opening doors, coolers, and freezers.
  • Ability to write notes, emails, and items of a similar nature on a computer, touch screen, or by hand.
  • Ability to tolerate exposure to noise from machinery and general environment.
  • Ability to use fine motor skills, and read small print.

To apply for this position, go to our website at and click on Employment. 

Please submit applications, cover letter, and resume online by Sunday, February 25, 2018.