Marketing Programs and Services Manager

Position Type: Other Staff
Apply By: January 10, 2021
Posted: December 18, 2020 - 10:22 am EST
Organization Type: Co-op Service Organization
Organization: National Co+op Grocers
Organization Location: St. Paul
Organization Website: Apply Here
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Are you a seasoned marketing professional with a passion for supporting socially responsible, independent and community-owned businesses?

National Co+op Grocers (NCG) is a member-owned business service cooperative providing a variety of services to retail food co-ops in 39 states. NCG helps unify food co-ops in order to optimize operational and marketing resources, strengthen purchasing power, and offer more value to food co-op shoppers everywhere.

We are seeking an energetic, self-directed and experienced individual with the ability to develop and manage marketing programs and services that meet common needs for retail food co-ops while also periodically providing marketing consulting support to individual stores. This position will work with a wide range of stakeholders to help improve the effectiveness and efficiency of NCG co-op marketing departments on an individual and collective level.

This is an ideal position for a self-motivated and experienced candidate who is well-versed in improving marketing performance through a combination of assessment, consulting, and development and management of programs and services. The ideal candidate will be committed to the success of retail food co-ops, their owners and shoppers, and their local communities.

This position is based in NCG’s St. Paul, Minnesota office and requires relocation to St. Paul within one year of hire. Position also requires up to 15% business travel (when business travel resumes more broadly). Relocation assistance is available for this opportunity. Diverse applicants are encouraged to apply.

St. Paul is part of the major metropolitan area which along with Minneapolis is known as the Twin Cities. The area is known for is excellent parks, bike trails and other outdoor activities; vibrant arts, culture and dining scene; and cultural diversity.

Primary Responsibilities:

  • Provide marketing consulting support to NCG co-ops through assessment of current systems, business process improvement and creating thorough, strategic and practical recommendations.
  • Identify opportunities for shared processes, systems and/or technology platforms to improve the effectiveness and efficiency of co-op marketing.
  • Lead development/procurement, implementation, and management of new NCG programs and pilots designed to improve the effectiveness and efficiency of co-op marketing.
  • Lead the implementation of NCG cobranding at individual co-ops and act as liaison between the co-op, NCG marketing department, consultants and vendors as needed to ensure successful outcomes.
  • Provide thought leadership for and lead the development of marketing preferred practices for systems and processes.
  • Negotiate, contract with, oversee and/or work with independent contractors and other consultants as needed.


  • Bachelor’s degree in marketing or related field; and/or a minimum of five years of progressively responsible marketing experience including budget management; grocery retailing experience and additional years of experience are preferred.
  • Strong organization skills.
  • Demonstrated knowledge of effective marketing and communications techniques.
  • Demonstrated ability to plan for, carry out and provide support for projects remotely with minimal supervision.
  • Demonstrated strong interpersonal, verbal and written communication skills.
  • Demonstrated strong project management and organizational skills.
  • Familiarity with natural foods and consumer cooperatives a plus.
  • Effectively drives change.
  • Enjoys work-related travel and working closely with clients.
  • Willing and able to learn and grow to meet the changing requirements of the job.

Apply By:  January 10, 2021

Our team members are our most-valued asset; we offer a generous salary and benefits package including 4 weeks PTO at hire, medical, dental, vision, company paid Life/ Disability/ Long Term Care insurance, HSA/FSA with company contribution, a matching 401K plan with profit sharing and much more.

  • Conveniently located between St. Paul and Minneapolis
  • 2610 University Ave W, Suite 150 | St. Paul, MN 55114
  • Free Parking | Front Door Light Rail Station (Westgate - Green Line)

We are a learning organization on a continuous journey to build a positive and inclusive culture that values a diversity of ideas, perspectives and identities. We foster an environment where everyone is treated with dignity and respect, where we are inspired by our work and proud of our contributions.

Individuals with Disabilities - National Co+op Grocers wants all interested and qualified candidates to be able to use this career site to review and apply for employment opportunities. If you have a disability and need an accommodation to access this site, please contact us for assistance at (866) 709-2667 ext. 2992.

Equal Opportunity - National Co+op Grocers is an equal opportunity employer. We hire qualified individuals without regard to age, race, color, national origin or ancestry, alienage or citizenship status, creed, religion, sex, gender identity or expression, sexual orientation, marital or familial status, status with regard to public assistance, pregnancy, physical/sensory/mental disability, genetic disposition, veteran or military status, membership or activity in a local human rights commission, arrest or conviction record, or any other protected category in accordance with applicable laws.

About NCG: National Co+op Grocers (NCG), founded in 1999, is a business services cooperative for retail food co-ops located throughout the United States. We represent 148 food co-ops operating over 200 stores in 39 states with combined annual sales over $2.1 billion and over 1.3 million consumer-owners. NCG helps unify natural food co-ops in order to optimize operational and marketing resources, strengthen purchasing power, and ultimately offer more value to natural food co-op owners and shoppers everywhere. By providing a variety of purchasing, management, development, marketing and other services, our co-ops are able to gain many of the advantages large grocery chains enjoy, while still reflecting the unique qualities of their local communities. For a map of NCG member and associate co-ops, visit our Find-a-Co-op page. To learn more about co-ops, visit