Retail Program Coordinator

Position Type: Other Staff
Apply By: March 14, 2019
Posted: February 11, 2019 - 5:08 pm EST
Organization Type: Co-op Service Organization
Organization: National Co+op Grocers
Organization Location: St. Paul
Organization Website: Apply Here
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Are you looking for a job where you can support the success of independent natural foods stores across the country? Do you geek out about data, and have an interest in helping others interpret and understand data to make important business decisions?

National Co+op Grocers (NCG) is a member-owned business service cooperative providing a variety of services to retail food co-ops in 37 states. NCG helps unify food co-ops in order to optimize operational and marketing resources, strengthen purchasing power, and offer more value to food co-op shoppers everywhere.

We are seeking an outgoing and energetic individual with a passion for coaching and customer service. This position will administer and support effective use of retail and benchmarking solutions and programs among NCG’s members.

This is an ideal position for curious, and highly-organized individuals interested in having a direct impact on the success of food co-ops and their communities. This position will be based in NCG’s Saint Paul, Minnesota office, and requires up to 20% business travel.

Primary Responsibilities:

  • Promoting specific retail programs to co-ops for adoption
  • Handling day-to-day administration of programs
  • Teaching and coaching new users and providing outstanding customer service
  • Communicating updates and changes
  • Helping develop user resources and organize training sessions
  • Reporting on usage and effectiveness of programs


  • Bachelor’s degree in business, business communications, or business administration preferred; and/or a minimum of three years progressively responsible experience
  • Demonstrated experience in systems and process analysis and development
  • Experience with training and coaching
  • Demonstrated ability to identify needs and recommend solutions that deliver business value
  • Outstanding customer service and experience with stakeholder management
  • Strong office and computer skills
  • Familiarity with basic accounting principles and financial statements preferred

Our team members are our most-valued asset; we offer a generous salary and benefits package including 4 weeks PTO at hire, medical, dental, vision, company paid Life/ Disability/ Long Term Care insurance, HSA/FSA with company contribution, a matching 401K plan with profit sharing and much more.

Conveniently located between St. Paul and Minneapolis
2610 University Ave W, Suite 150 | St. Paul, MN 55114
Free Parking | Front Door Light Rail Station (Westgate - Green Line)

About NCG:
National Co+op Grocers (NCG), founded in 1999, is a business services cooperative for retail food co-ops located throughout the United States. We represent 145 food co-ops operating over 200 stores in 37 states with combined annual sales over $2.1 billion and over 1.3 million consumer-owners. NCG helps unify natural food co-ops in order to optimize operational and marketing resources, strengthen purchasing power, and ultimately offer more value to natural food co-op owners and shoppers everywhere. By providing a variety of purchasing, management, development, marketing and other services, our co-ops are able to gain many of the advantages large grocery chains enjoy, while still reflecting the unique qualities of their local communities. For a map of NCG member and associate co-ops, visit our Find-a-Co-op page. To learn more about co-ops, visit