Store Team Leader

Position Type: Management Team
Apply By: December 16, 2018
Posted: November 12, 2018 - 2:45 pm EST
Organization Type: Co-op Retail
Organization: La Montañita Co-op
Organization Location: Santa Fe, NM
Organization Website: La Montañita Co-op
Contact Name: Donna Duran
Contact Email: [email protected]
Contact Phone: 5052172030

La Montañita Co-op is searching for a Store Manager to lead our largest store, located in Santa Fe, New Mexico!  Are you a motivated, energetic leader who enjoys problem solving? Are you crazy about Cooperative Principals? Do you enjoy a fast-paced environment? This might be the opportunity for you! Previous experience managing a grocery store is a must, annual sales here are 20 million+ and growing! We have a generous benefits package including medical, dental, life insurance, and 401(k) with match. We look forward to finding the newest member of our leadership team who will help us continue the amazing work we do in the communities that we serve!

Job Summary: Responsible for day-to-day operations of the store including all revenue producing departments plus the receiving, scanning clerk, front end and maintenance departments.  The store team leader (STL) is the supervisor who is responsible for hiring, evaluation, and corrective actions of all store staff. 

The store team leader works with the human resources manager to develop and train staff on store and personnel policies/procedures, safety issues, job descriptions and customer service. The store team leader works with the CRO and scanning coordinator to develop pricing to meet the co-op's goals. The STL stays current with the industry through trade journals, and industry training and conventions. 

The store team leader is responsible for the preparation of the store’s annual budget with the store department team leaders and is responsible for achieving the budgeted results.

The store team leader is expected to perform/demonstrate excellent customer service by implementing systems to promptly address requests, credits, special orders, and questions concerning product and merchandising. The store team leader should keep informed about membership issues and promote membership whenever possible.

The store team leader must practice established use and maintenance of equipment at all times.  He/she must monitor equipment performance and arrange outside maintenance assistance as needed.  The store team leader sets the standard for store cleanliness, and works with the janitor to develop plans for maintenance.

The store team leader must identify problems within the store and have the ability to either solve it, or bring forth the problem for assistance from the CRO

The store team leader is responsible for planning for storewide meetings, team meetings, and any other meetings as directed by the human resources director and the CRO.

The store team leader must personally follow all health and safety regulations and store policies/procedures.  He/she is responsible for helping to enforce these throughout the store.

The store team leader is expected to communicate clearly and respectfully to all staff.  He/she must develop teamwork within the store by maintaining a high level of two-way communication.  He/she must also work cooperatively with all departments to recognize our common goal of success for the whole store.

 

REQUIREMENTS

Purchasing experience
Supervisory experience
Experience running a retail department or store
Excellent customer service skills
Excellent math and budgeting skills
Proficient with Microsoft Suite
Ability to cooperate as a team member
Ability to prioritize and work with minimal supervision
Ability to accept responsibility and accountability
Ability to communicate objectively, clearly and respectfully
Other duties as assigned

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